Refund policy

Refund Policy

At CIRCULAR, we want you to be satisfied with your purchase. If you are not satisfied, you may request a return using the process below.

Return Window
You may return most unused items within 30 days of the delivery date for a refund to the original payment method.

Eligibility
Items must be unused, unworn, and in original condition, with original packaging and tags intact.
Items that arrive damaged, defective, or incorrect are eligible for return or replacement at no cost to you.
Personalized, final-sale, or clearance items are eligible only if they arrive damaged or defective.

How to Start a Return
Email support@circularselect.com with your order number and a brief reason for the return.
We will reply within 1–2 business days with a Return Merchandise Authorization (RMA) number and return instructions. Prepaid return labels are provided when we cover return shipping.

Return Shipping
CIRCULAR covers return shipping for eligible returns within the 30-day window.
After you email support@circularselect.com and receive an RMA, we will provide prepaid return label instructions when applicable. Do not ship an item back until you have received return authorization.

Refund Process
After we receive and inspect the returned item, we process the refund to the original payment method within 10 business days. You will receive an email confirmation when the refund is issued. Your bank or card issuer may take additional time to post the credit.
We do not charge restocking fees.

Exchanges
We can exchange an eligible item for a different style or color when available. Include your preferred replacement in the return request email.

Non-Returnable Items
Opened or used products, except when damaged or defective on arrival.
Items returned after the 30-day window.
Items missing original packaging or tags, unless the item is defective.

Questions
Email support@circularselect.com. We aim to respond within 1–2 business days.