Refund policy

At CIRCULAR, we want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a straightforward and customer-friendly return process.
Return Window
You may return most unused items within 30 days of the delivery date for a full refund.
Eligibility

Items must be unused, unworn, and in their original condition with all original packaging and tags intact.
Items that arrive damaged, defective, or incorrect are fully eligible for return or replacement at no cost to you.
Personalized, final-sale, or clearance items are only eligible if they arrive damaged or defective.

How to Start a Return

Email us at support@circularselect.com with your order number and a brief reason for the return.
We will reply within 1–2 business days with a Return Merchandise Authorization (RMA) number and prepaid return label instructions (when applicable).
Ship the item back to us using the provided instructions.

Return Shipping

If the item is defective, damaged, or we sent the wrong product → We cover return shipping (prepaid label provided).
For all other returns (change of mind, sizing preference, etc.) → Customer is responsible for return shipping costs.

Refund Process
Once we receive and inspect your returned item(s), we will process your refund to the original payment method within 10 business days. You will receive an email confirmation when the refund is issued. Please allow additional time for your bank or card issuer to post the credit.
Exchanges
We are happy to exchange eligible items for a different style or color when available. Simply note your preferred replacement in your return request email.
Non-Returnable Items

Opened or used products
Items returned after the 30-day window
Items missing original packaging or tags (unless defective)

We do not charge restocking fees on any returns.
If you have any questions about returns or need help with an order, please contact us at support@circularselect.com. We’re here to help and will resolve issues quickly and fairly.